The features available in Cognism depend on your organisation's subscription, user permissions, and enabled products.
This article explains why some features may not be visible in your account.
Subscription
Your organisation's subscription determines which products and features are available.
If a feature is not included in your subscription, it will not appear in the platform.
User Permissions
Some features are only available to administrators or users with specific permissions.
If you believe you should have access to a feature, contact your Cognism administrator.
Product Availability
Some features are only available for specific Cognism products or modules.
If your organisation has not purchased a particular product, related functionality will not be available.
Feature Rollouts and Beta Testing
New features may be released gradually.
As a result, some organisations may receive access before others.
Need Help?
If you're unsure whether your organisation has access to a particular feature, contact your Cognism Account Manager or Cognism Support.