Ivana Ilkovska

Unable to access Cognism using Single Sign-On buttons (SSO)? This guide explains common SSO login issues, how to verify your account configuration, and troubleshooting steps for accessing Cognism v...

Unable to access Cognism through Okta? This guide explains common Okta authentication, assignment, and provisioning issues and provides steps to help you regain access.Organizations using Okta typi...

This article explains how to use intent data in Sales Companion searches to identify companies that are actively researching topics related to your solution.Before you startMake sure that:You are l...

Use this guide to ensure your device and browser meet the requirements for accessing the Cognism Legacy Platform and Chrome Extension.Before You BeginEnsure that:You have an active Cognism account....

Install the Cognism Chrome Extension to access Cognism data while browsing supported websites such as LinkedIn and supported CRM platforms.Before You BeginEnsure that:You have an active Cognism acc...

Your login email address is the unique identifier for your Cognism Legacy Platform account and cannot be changed.Why Can't I Change My Email Address?The email address used to create your Cognism ac...

Cognism Legacy subscriptions are available with different access levels. Your assigned licence determines which features you can access within the platform.The two available access types are Diamon...

Cognism Legacy uses different credit types depending on how contact data is accessed.Understanding the difference between View Credits and Bulk Credits helps you manage credit consumption and choos...

A common cause is the number of contacts that were saved in a single action from Search to a list.When saving contacts:25 records or fewer in a single save action use View Credits.More than 25 reco...

The Usage Dashboard gives Admins access to usage reports for all users in the account, enabling you to better gauge how to get the most out of Cognism. An Admin can view a quick overview and dive i...