Bulk credits can only be assigned by Admins. Credits can only be allocated to individual users—they cannot be assigned to teams or groups.
View Credits cannot be reassigned to users.
To understand the difference between credit types, see Understanding Bulk vs View Credits.
Before You Begin
Ensure that:
- You are a Cognism Administrator.
- Your organisation has Bulk Credits available.
- You know which user requires Bulk Credits.
Assign Bulk Credits
- Click your user avatar in the upper-right corner of Cognism.
- Select User & Teams.
- Find the user you want to update by:
- Scrolling through the user list, or
- Using the Search bar.
- Click the Edit (pencil) icon next to the user's name.
- Under Bulk Credits, choose one of the following options:
- No Limit – The user can use the organisation's entire Bulk Credit pool.
- Custom Limit – Enter the maximum number of Bulk Credits the user can spend.
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Save your changes.
Note: A custom limit only defines the maximum number of Bulk Credits that user can consume. Any remaining Bulk Credits are still available to other users who do not have their own limit assigned.
Best Practices
Assign Bulk Credits only to users who need them
Bulk Credits should generally only be assigned to users who perform activities such as:
- Using the Cognism API
- Running Enhance jobs
- Performing one-off bulk Save operations
Limiting Bulk Credits to these users helps prevent unnecessary credit consumption across your organisation.
Use View Credits for day-to-day prospecting
If users are simply researching prospects or building lists, encourage them to use 25-per-page Save to List wherever possible. This uses View Credits instead of Bulk Credits, helping preserve your Bulk Credit allowance for enrichment, API usage, and other bulk operations.
Review user limits regularly
If a user no longer requires Bulk Credits, reduce or remove their limit so Bulk Credits remain available for users who need them.
Frequently Asked Questions
Can I assign Bulk Credits to a team or group?
No. Bulk Credits can only be assigned to individual users.
Can I assign View Credits?
No. View Credits are organisation-level entitlements and cannot be reassigned between users.
What happens if I select No Limit?
The user can consume any available Bulk Credits from your organisation's shared credit pool.
What happens if I set a Custom Limit?
The user can spend up to the limit you specify. Other users without assigned limits can still consume the remaining Bulk Credits from the shared organisation pool.