HubSpot Data Import allows Cognism to import selected HubSpot CRM data, enabling HubSpot-specific search filters within Prospector.

Once the initial import has completed, Cognism continuously synchronises your HubSpot data in the background so your search filters remain up to date.

Note: HubSpot Data Import must be enabled by a Cognism Administrator.

Before You Begin

Before enabling HubSpot Data Import, ensure that:

• Your HubSpot subscription is Professional or above.
• The HubSpot integration has already been configured in Cognism.
• The HubSpot user performing the setup has sufficient permissions to read Contacts and Companies.
• The HubSpot app has been granted the required API scopes.

If you are already connected to HubSpot, disconnect and reconnect the integration before enabling Data Import. This allows Cognism to capture the required HubSpot portal information for ongoing synchronisation.

What Data Is Imported?

HubSpot Data Import imports selected information from:

• Contacts
• Companies
• Tasks

Cognism uses selected fields such as email address, company domain, company name and record owner to power HubSpot search filters and record matching.

Imported data is encrypted and used solely for CRM matching and filtering.

Enable HubSpot Data Import

To enable Data Import:

1. Open Prospector.
2. Click your profile avatar in the upper-right corner.
3. Select Integrations.
4. Locate HubSpot and click Configure.
5. Open the Data Import tab.
6. Click Enable Data Import.
7. Confirm the correct HubSpot portal.
8. Confirm the import.

Cognism first calculates the number of records to import before automatically starting the initial import.

Initial Import

The initial import duration depends on the number of records stored in HubSpot.

Large HubSpot instances may require several hours or up to one day to complete.

After importing the records, Cognism automatically matches your HubSpot data against the Cognism database.

Once processing finishes:

• The Data Import status changes to Active.
• A confirmation email is sent.
• HubSpot search filters become available to all users within your Cognism account.

Users do not need their own HubSpot integration to use these filters.

Automatic Synchronisation

After the initial import, Cognism continuously synchronises changes from HubSpot in the background.

This keeps HubSpot ownership and existence data available within Prospector without requiring manual imports.

Manually Re-sync HubSpot Data

If a large number of records have been added or updated in HubSpot, you can trigger an immediate synchronisation.

To manually re-sync:

1. Open Integrations.
2. Select HubSpot.
3. Click Configure.
4. Open the Data Import tab.
5. Click Re-sync Now.

The matching process runs in the background while users continue working.

Disable HubSpot Data Import

To disable Data Import:

1. Open Integrations.
2. Select HubSpot.
3. Click Configure.
4. Select Disable Data Sync.
5. Choose whether to:
   • Remove imported data after 30 days.
   • Retain imported data.
6. Confirm your selection.

If Data Import is enabled again after previously removing your data, a new full import will be required.

Troubleshooting

HubSpot Filters Are Not Available

If HubSpot filters do not appear in Prospector:

• Verify that the initial Data Import has completed successfully.
• Confirm the Data Import status is Active.
• Ensure the HubSpot integration is connected.
• If the import is still processing, wait until matching has completed.

The Import Appears Stuck

Large HubSpot environments can take several hours to import.

If the Data Import remains in the same status for an extended period, contact Cognism Support to verify whether the import is progressing or whether a full re-sync is required.

Recent HubSpot Changes Are Not Visible

Most HubSpot updates are synchronised automatically.

If you recently updated a large number of records, run Re-sync Now to force an immediate synchronisation.

The Imported Data Doesn't Look Correct

Temporary delays can occur while background synchronisation is processing updates.

If inconsistencies remain after synchronisation completes, perform a full re-sync or contact Cognism Support for further investigation.