The Cognism Chrome Extension integrates with Salesforce, allowing you to view Cognism contact and company data while working directly within your CRM.

From supported Salesforce records, you can review available contact information, enrich existing records, and export data without leaving Salesforce.

Before You Begin

Before using the extension with Salesforce, ensure that:

The Cognism Chrome Extension is installed.
You are signed in to the extension.
You have access to Salesforce.
Enable Everywhere is enabled in the extension settings.
Note: The Cognism extension is only available within Salesforce when Enable Everywhere is enabled.

Open the Extension

To use the extension:

Open Salesforce in Google Chrome.
Navigate to a supported Lead, Contact, or Account record.

If Auto-open Extension is enabled, the Cognism panel opens automatically.

If it doesn't, click the Cognism pullout tab on the right-hand side of the page.

The extension opens alongside the Salesforce record.

View Contact and Company Data

When the extension opens, it displays available Cognism data associated with the current Salesforce record.

This may include:

Business email addresses
Mobile phone numbers
Job title
Seniority
Company information
Company size
Industry
Technologies used by the company

The information displayed depends on the available Cognism data and your account permissions.

Enrich Salesforce Records

You can use the extension to enrich existing Salesforce records with Cognism data.

To enrich a record:

Open a Lead, Contact, or Account in Salesforce.
Open the Cognism Chrome Extension.
Review the available data.
Click Export.
Confirm the export.

The selected record is exported using your configured Salesforce integration.

Best Practices

To get the most from the Chrome Extension:

Enable Enable Everywhere before using the extension in Salesforce.
Review available contact and company information before exporting.
Verify that your Salesforce integration is connected before exporting records.
Use the extension to enrich records without leaving your CRM.

Troubleshooting

The Extension Doesn't Appear

If the Cognism extension isn't available in Salesforce:

Confirm that Enable Everywhere is enabled.
Refresh the Salesforce page.
Verify that you're signed in to the extension.
Ensure the extension is enabled in Chrome.

Contact Information Isn't Available

Not every record contains every available data point.

If certain contact or company information isn't displayed, the extension indicates that the information is currently unavailable.

Export Isn't Working

If records can't be exported:

Verify that your Salesforce integration is connected.
Confirm that you have permission to export records.
Refresh the page and try again.