After installing the Cognism Chrome Extension, you can configure its settings to control how it behaves on supported websites and manage your Cognism account connection.
Before You Begin
Before configuring the extension, ensure that:
- The Cognism Chrome Extension - Premium Sales Intelligence is installed.
- You are signed in with your Cognism account.
Open the Extension Settings
To access the extension settings:
- Click the Cognism icon in your Chrome toolbar.
- Click the Settings icon.
The settings panel opens, allowing you to configure the extension.
Profile
The Profile section displays:
- Your name.
- Your Cognism email address.
Use this to confirm that you're signed in with the correct Cognism account.
Enable Everywhere
Enable Everywhere controls where the extension is available.
When enabled, the extension can appear on supported websites, including:
- LinkedIn Sales Navigator
- LinkedIn Recruiter
- Supported CRM platforms
- Supported company websites
When disabled, the extension only appears on supported LinkedIn pages.
Auto-open Extension
When Auto-open Extension is enabled, the Cognism panel opens automatically whenever you visit a supported page.
Disable this setting if you prefer to open the extension manually.
Extension Position
Choose whether the extension opens on the:
- Left side of the browser window.
- Right side of the browser window.
Changing the position can help prevent the extension from overlapping other browser tools or page content.
Profile Settings
Select Profile Settings to open your account settings in the Cognism Web App.
From there, you can manage your personal account preferences.
CRM Integrations
The CRM Integrations option opens your Cognism integration settings.
Use this area to:
- Review connected CRM integrations.
- Connect or reconnect supported CRM platforms.
- Verify your integration status.
Help Centre
Select Help Centre to open the Cognism Help Centre in a new browser tab.
Sign Out
Select Logout to sign out of the Cognism Chrome Extension on your current browser.
Extension Version
The Version section displays the currently installed version of the Cognism Chrome Extension.
This information is useful when troubleshooting or confirming that you're using the latest release.
Troubleshooting
The Extension Doesn't Open Automatically
If the extension doesn't open when visiting supported websites:
- Confirm that Auto-open Extension is enabled.
- Verify that the extension is enabled in Chrome.
- Refresh the page and try again.
The Extension Doesn't Appear on CRM Pages or Company Websites
If the extension only appears on LinkedIn:
- Confirm that Enable Everywhere is enabled.
- Refresh the page after changing the setting.
I'm Signed Into the Wrong Account
If the wrong Cognism account is displayed:
- Click Logout.
- Sign in again using the correct Cognism account.
I'm Not Using the Latest Version
Check the Version section within the extension settings.
If you're using an older version, update the extension through the Chrome Web Store.