The Cognism Chrome Extension integrates with Outreach, allowing you to view Cognism contact and company data while working with prospects and accounts.
From supported Outreach records, you can review available contact information, enrich existing records, and export data without leaving Outreach.
Before You Begin
Before using the extension with Outreach, ensure that:
- The Cognism Chrome Extension is installed.
- You are signed in to the extension.
- You have access to Outreach.
Enable Everywhere is enabled in the extension settings.
Note: The Cognism extension is only available within Outreach when Enable Everywhere is enabled.
Open the Extension
To use the extension:
- Open Outreach in Google Chrome.
- Navigate to a supported Prospect or Account record.
- Click the Cognism pullout tab on the right-hand side of the page.
The extension opens alongside the Outreach record.
View Contact Information
When viewing a Prospect record, the extension displays available Cognism data, which may include:
- Business email addresses
- Mobile phone numbers
- Job title
- Previous work experience
- Company information
The information displayed depends on the available Cognism data and the information available for matching within Outreach.
Enrich Outreach Records
You can use the extension to enrich existing Outreach records with Cognism data.
To enrich a record:
- Open a Prospect or Account in Outreach.
- Open the Cognism Chrome Extension.
- Review the available data.
- Click Export.
- Confirm the export.
The selected record is exported using your configured Outreach integration.
Best Practices
To get the most from the Chrome Extension:
- Enable Enable Everywhere before using the extension in Outreach.
- Review available contact information before exporting records.
- Use company information to better understand your target accounts.
- Verify that your Outreach integration is connected before exporting records.
Troubleshooting
The Extension Doesn't Appear
If the Cognism extension isn't available in Outreach:
- Confirm that Enable Everywhere is enabled.
- Refresh the Outreach page.
- Verify that you're signed in to the extension.
- Ensure the extension is enabled in Chrome.
Contact Information Isn't Available
Not every record contains every available data point.
If certain contact information isn't displayed, the extension indicates that the information is currently unavailable for that individual.
Export Isn't Working
If records can't be exported:
- Verify that your Outreach integration is connected.
- Confirm that you have permission to export records.
- Refresh the page and try again.